Privacy Policy


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This Privacy Notice governs the treatment of personal data by Elia Araceli González Murillo, who operates the “Hotel Playa Conchas Chinas”, located on Carretera a Barra de Navidad km. 2.5, Colonia Conchas Chinas, C.P. 48399, in the city of Puerto Vallada, Jalisco, under the terms established by the Federal Law for the Protection of Personal Data Held by Private Parties (the law or the LFPDPPP) and by the regulations and / or administrative provisions derived or related to the law.
I. Information that is collected and mechanisms for their collection
Hotel Playa Conchas Chinas, treats your personal data, that is, information that can reasonably identify you, and that may appear in various documents, whether printed or in data messages. The personal data that is collected and / or processed include, among others, your name and surnames; address, whether private, work, or fiscal; email address, personal or work; telephone, private or work telephone number; professional information; or others of an analogous nature that allow Hotel Playa Conchas Chinas to operate and comply with its commercial, administrative and / or labor obligations. Personal data is collected through:
i) the use of emails
ii) telephone communication with our authorized personnel
iii) the voluntary supply of information and personal data in interviews with authorized personnel of Hotel Playa Conchas Chinas
iv) filling of formats – printed or digital
v) the use of public access sources and other sources available in the market.
II. Purpose of the treatment
In the field of customer services, the main purposes of the processing of personal data are:
1. Integrate and keep updated a customer database.
2. Confirm the identity of the client and / or his legal representative.
3. Comply with the legal requirements that are applicable.
4. Provide information on: conditions, policies and provisions for the contracting and use of services and facilities: means of payment: rates for services and modalities.
5. Sending promotional material of Hotel Playa Conchas Chinas.
6. Manage the entry and exit of guests.
7. Monitoring and control of physical and logical access to hotel facilities.
8. Manage food services and room service.
9. Manage security.
10. Develop internal statistics that indicate the services and products most appreciated by customers.
11. Manage charges and collection via bank cards, credits and cash.
12. Send invoices.
13. Use the different services of the Hotel Playa Conchas Chinas website.
14. Manage the services of food, room service, cleaning and maintenance of the rooms and telephone attention.
15. Manage the preparation and delivery of quotes and contracts for the services offered by the hotel.
16. Manage confirmation of reservations for room services at the hotel.
17 Any other activity of a similar nature to those described in the aforementioned Articles.
In the field of suppliers, the main purposes are:
1. Supplier management: Including its selection and hiring process, the management of requests for hiring or purchase orders.
2. Receipt and payment of invoices and / or receipt of fees, and
3. For the preparation of a catalog of suppliers for the exclusive use of the hotel.
Any other activity of a nature analogous to those described in the aforementioned paragraphs.
In the workplace, the main purposes of the treatment of personal data are:
1. Selection, recruitment and hiring of personnel.
2. Management of employee benefits.
3. Payroll payment.
4. Payment of salaries, taxes and staff contributions.
5. Payment of employer contributions and obligations.
6. Training management.
7. Control of physical and logical access to facilities and computer assets of Hotel Playa Conchas Chinas.
8. Internal control over assigned personnel and resources, and
9. To collect additional information from candidates about third parties.
10. Any other activity of a nature analogous to those described in the aforementioned paragraphs.
III. Data transfers
Hotel Playa Conchas Chinas makes it known that in order to resume with its commercial obligations, including the provision of services to its clients, the hiring of suppliers, as well as to comply with their labor obligations, Hotel Playa Conchas Chinas has celebrated or celebrates various contracts with suppliers located in the country and abroad, to provide different services, with the understanding that said suppliers are obliged to maintain the confidentiality of the personal data provided and to observe the Privacy Notices of Hotel Playa Conchas Chinas .
IV. Measures for protection of personal data
The personal data processed by Hotel Playa Conchas Chinas, are protected by administrative, technical and physical security measures, suitable against damage, loss, alteration, destruction or unauthorized use, access or processing, in accordance with the provisions of the LFPDPPP and in the administrative regulation that derives from it. All personal data stored in electronic format, are maintained in confidential and secure data banks.
V. Means to enforce ARCO rights
To exercise the ARCO Rights (Access, Rectification, Cancellation or Opposition to data processing), the owner or his representative may submit to the Hotel Playa Conchas Chinas, an application with the request in question, personally or through the different means that we put at your service:
Telephone: (322) 22157-63 | E-mail:
SAW. Changes to Privacy Notices
You may modify or update your privacy notice in order to implement improvements, incorporate new measures provided for in the Law and other regulatory provisions, an issue for which we suggest to review its content regularly. the modifications and / or updates will be published, in advertisements visible in our establishment, in brochures or brochures available in the same, or in other means of electronic communication.
VII. Revocation of consent
You have the right to revoke your consent in relation to the collection, use and disclosure of your personal data, upon written request. If you request that Hotel Playa Conchas Chinas revoke your consent, the Hotel will take the necessary measures to destroy or eliminate the personal data you have provided us, with the exceptions provided in the LFPDPPP, Hotel Playa Conchas Chinas, you will not be able to destroy tax information or accounting of transactions, which may be necessary to maintain or comply with applicable legal obligations, however, will not use your personal information for other purposes, once the consent revocation has proceeded.


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